Advanced Selling Skills - Managing Enterprise Accounts - Customer Lifetime Value
As a salesperson, you’re in the business of creating customers, not buyers. You want the loyalty of a long-term relationship, not a one-off purchase. One component of developing loyalty is understanding a customer’s lifetime value (CLV), or, the total revenue you can expect during their entire association of doing business with you. In this program, we’ll talk about how to calculate that number and why it’s important. We’ll discuss churn and retention rates, revenues and margins per customer, and the formulas used to determine these values.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
You can purchase this course in the following ways:

Library Group Level
Click here to add your own content, or connect to data from your collections.
Priced from:
$550/mo.
Monthly or Annual
C+ Trial
C+ 20
C+ 50
C+ 100
C+ 250
C+ 500
C+ 750
C+ 1k
C+ 3k
Free
25 (M)SDS
Basic
Starts from $49
Plus
Starts from $179
Features
Additional Features
load more
Course Reviews
Reviews
98% would recommend



