Communications - Assertive Verbal Skills - Developing Assertiveness
Do you have a hard time saying “no” to others? Do you feel the need to please everyone? Do you struggle with being firm or direct? Is expressing anger or disappointment sometimes difficult for you? Do you have a hard time accepting compliments or criticism? If you answered yes to any of these questions, then this course is for you. In this series, we’ll show you how to develop assertiveness and handle manipulation. We’ll also cover some assertive verbal skills.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
You can purchase this course in the following ways:

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