Communications - Listening Skills - 02. Listening Even When It's Difficult
Listening to other people can be difficult when you’re distracted or when the other person isn’t speaking clearly, but it’s even more difficult if you don’t agree with what they’re saying. In situations like this, it requires more than just active listening, which focuses on what the other person is saying and confirming your understanding. In order to truly listen through a disagreement, we need empathetic listening. In this course, we’ll define empathetic listening and explore tips on how to effectively and empathetically communicate with people, even when you disagree.
Employee Training and Development online courses equip professionals with essential skills to enhance job performance, productivity, and career growth. These courses cover topics such as leadership, communication, teamwork, problem-solving, and technical skills relevant to various industries. Designed for flexibility, they allow employees to learn at their own pace through interactive modules, video lessons, and real-world case studies. Whether for onboarding, upskilling, or leadership development, these courses help organizations build a knowledgeable and efficient workforce.
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