Communications - Playing the Devil's Advocate
Playing the devil's advocate at work can be valuable, as it helps to encourage critical thinking and promote healthy debate. However, it's important to approach this role with sensitivity and respect, as it can also be perceived as confrontational or divisive if not handled carefully. So, what does it mean to play devil's advocate at work? Essentially, it means to take on the role of the opposing side in a discussion or debate, even if you personally don’t agree with that perspective. This tactic allows for a more well-rounded and thorough examination of an issue. In this program, we’ll discuss how to present alternative views and why it’s important to consider various angles. We’ll go over critical thinking, asking difficult questions, using facts and logic, and more.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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