Communications - Tips for New Messaging Formats
Using new messaging formats, such as chat, video calling, and texting while at work can be a great way to stay connected and productive. But it's important to use these tools effectively, in order to get the most out of them. In this program, we’ll walk through some helpful tips for using these tools, regardless of the brands or names of your specific tools. We’ll discuss tone and keeping conversations professional, we’ll go over equipment and testing, and we’ll also cover when it’s appropriate to use each format.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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