Customer Service - 03. Feedback - Social Media Feedback
According to Pew Research, 24% of American adults post comments or reviews online. The Touch Agency tells us that there are something like a MILLION tweets regarding customer service every single week. Of those tweets, nearly 80% of them are negative. Entrepreneur Magazine states that 38% of users who shared or favorite an item on Facebook, Twitter, or Pinterest went on to purchase the item. What does this mean for your company?

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
You can purchase this course in the following ways:

Library Group Level
Click here to add your own content, or connect to data from your collections.
Priced from:
$550/mo.
Monthly or Annual
C+ Trial
C+ 20
C+ 50
C+ 100
C+ 250
C+ 500
C+ 750
C+ 1k
C+ 3k
Free
25 (M)SDS
Basic
Starts from $49
Plus
Starts from $179
Features
Additional Features
load more
Course Reviews
Reviews
98% would recommend



