Decision Making - Decision Making Basics - 02. Understanding Motivation
Motivation is defined as the activation of goal-pursuing behavior. Motivation is the drive that pushes people to get things done. Over the years, much research has been conducted to find out what gets people motivated, and what helps them stay that way. To maximize workplace motivation, an employer must remove causes of dissatisfaction AND provide opportunities for satisfaction. In this course, we’ll look at what truly drives people by discussing two types of motivation. We’ll also walk viewers through hidden motivators, also known as cognitive biases, which tend to run in the background, yet still greatly impact decision making.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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