The Fair Debt Collection Practices Act, also known as the FDCPA, was enacted in 1977 to protect consumers from unfair, deceptive, and abusive practices used by some third-party debt collectors. In this program, we’ll review who and what is protected by the FDCPA, and talk specifically about what debt collectors can and can’t do to collect payment. It’s important to note that there are state laws regarding debt collections do's and don'ts. This program does NOT cover the specifics of the state laws, so be sure to check with your compliance officer or supervisor to ensure you know your state-specific guidelines regarding the collection of debts.