Does it ever seem like all the pieces of information that would solve your company's biggest issues are somewhere within your company, inside the minds of your workers, but you just can’t piece it all together? This is a common problem for businesses. You have all the knowledge you need, but it’s trapped in different departments and levels, or even within the minds of your customers. As a leader, it’s your job to find a way to transfer that knowledge throughout your organization. In this course, we’ll talk about why an organized system of knowledge transfer matters. We’ll discuss the pitfalls of information overload, as well as getting too little data or working in silos. We’ll also talk about where knowledge is gained or lost in businesses.