Leaving a bad voicemail for someone is the worst. Maybe you were unprepared or caught off guard. Maybe you stumbled or forgot to leave your name. Whatever the case, it’s embarrassing and unprofessional. Given the high use of email and text messaging, leaving a voicemail message is becoming a rare business practice. But it’s still important, particularly if you work in sales or customer service. In this program, we’ll go over six steps to leaving an effective voicemail. We’ll include how to properly identify yourself, knowing what information to leave, and the proper length of a voicemail message. We’ll also give you some tips on what NOT to do to help you maximize the chance of getting your phone calls returned.