Professional Productivity - Keep Your Cool - Preventing Anger
Wouldn’t it be nice if you were able to just not get angry? That’s kind of ridiculous, right? Well, that’s actually what we’re going to talk about in this course. It’s normal to feel angry, and it’s healthy for you to express your emotions. Preventing your anger IS possible – and it has a lot to do with knowing how to respond in those tense situations. In this program, we’ll talk about the importance of using assertive communication, rather than being passive or aggressive, in how you address conflict with others.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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