Professional Productivity - Keep Your Cool - Warning Signs
We all get angry. It’s a natural human response. But some of us tend to get angrier than others and later regret our reactions. If you fall into this category, then this course is for you. Here, we’ll discuss the warning signs to watch for when we feel anger coming on, including the physical symptoms we experience. We’ll also talk about internal and external agitators to be aware of, which include things that you can and cannot control. Then we’ll go over how to navigate these situations to avoid an eruption of anger. Lastly, we’ll do an exercise to help you determine your own agitators.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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