Professional Productivity - Thomas-Kilmann Conflict Resolution
It’s common to have conflict at work, due to individual differences between coworkers or task-related conflicts arising from leadership or company policies. Whatever the case, resolving conflicts in the workplace is difficult, but important. In this course, we’re going to look at the Thomas-Kilmann model to resolve conflicts at work. This tool measures an individual’s response to conflict situations by looking at their concern for people and their concern for tasks, and how these two elements affect conflict at work.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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