Regulation E - Error Resolution and Consumer Liability Part 1
Errors will happen and Regulation E specifically outlines how FIs should handle these instances. In this program, we’ll discuss what constitutes an error, and what is not considered erroneous. We’ll also talk about how a financial institution should investigate an error once one has been reported, including knowing what information needs to be gathered, and how quickly they need it by. Lastly, we’ll walk viewers through the thorough, four-step resolution process.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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