Risk Management - Planning for a Pandemic - External Communications
Media presence after and during a pandemic crisis is unavoidable. Reporters report, it’s as simple as that. The treatment your company receives by the media and the resulting public opinion, however, is within your control. In this program, we’ll go over some best practices for handling media inquiries in the event that a pandemic outbreak affects your company. We’ll discuss naming a spokesperson, preparing media statements, holding press conferences, and handling interviews. We’ll also cover what should be included in a media kit, how to manage social media, and general tips for communicating with the media.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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