Supervision - Coaching Skills - The Captain
When a member of your team has been there a while, or perhaps just has developed a certain amount of leadership skills, they become a Captain. A Captain is someone who the other players believe has the skills to be somewhat like a coach on the field. In the business world, this means they can lead projects, or even step in for you when you’re out. The Captain is the most trusted member of your team. In this course, we’ll talk about how to coach these players, go over what NOT to do with them, and discuss ways to keep them empowered.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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