Engagement is having an emotional connection to the work you do, to the people you work with, and the organization itself. It’s a willingness to continue to improve and stay dedicated to your work. And it’s a critical component to employee satisfaction and productivity. But according to a Gallup poll, less than 20% of employees are engaged. Yikes! In this course, we’ll talk about the importance of improving this statistic among your team. We’ll discuss how not increasing this number can directly impact your bottom line, and why disengagement is so prevalent. We’ll also go over ways to measure and track engagement.