Supervision - Mediating Employee Conflicts
Conflicts can arise in the workplace anywhere, and at any time. As a manager, it’s helpful to try and diffuse the situation before things get out of hand, and HR needs to get involved. In this course, we’ll talk about how to mediate employee conflict. We’ll define what mediation is, giving you tips on how to mediate effectively, and in a way that’s helpful to both parties. We’ll also take viewers through the six steps of successful mediation.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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