Workplace Culture - De-Escalation in the Workplace - Phases of Escalation
Avoiding conflict in the workplace is impossible, because humans are social and emotional beings. No matter your business, emotions can escalate when dealing with conflict. But the more informed you are about how conflicts progress, the more power you have to de-escalate heated situations, whether you’re involved or just a bystander. In this course, we’ll walk through the four phases of escalation, but we’ll also discuss what healthy conflict looks like and the necessary ingredients to help stay composed in tense situations.
Employee Training and Development online courses equip professionals with essential skills to enhance job performance, productivity, and career growth. These courses cover topics such as leadership, communication, teamwork, problem-solving, and technical skills relevant to various industries. Designed for flexibility, they allow employees to learn at their own pace through interactive modules, video lessons, and real-world case studies. Whether for onboarding, upskilling, or leadership development, these courses help organizations build a knowledgeable and efficient workforce.
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