Negotiating Skills - Offering and Accepting Concessions
A concession, or trade-off, is where one or more parties engage in conceding, yielding, or compromising on the components, elements, or issues tied to whatever is being negotiated. Offering or accepting a concession is probably the most stressful part of a negotiation for most, especially for those that are less experienced. In this course, you’ll learn an effective and easy technique to use that will make the process less stressful, while increasing the likelihood of successfully reaching agreement.

The Employee Training & Development library group is designed to build confident, capable, and engaged employees at every level of your organization. From leadership and communication to customer service, time management, and professional growth, these courses empower your workforce with the skills needed to perform better, collaborate more effectively, and advance their careers. Delivered in an engaging, easy-to-assign format, this library helps organizations strengthen culture, improve productivity, and invest in long-term employee success—all from a single, flexible training solution.
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